Technical Support
This department provides technical problem resolution, on site & off site installations or replacements of various hardware components, software installation & repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s machine for the sole purpose of troubleshooting and finding a solution to a technical problem.
- Hardware troubleshooting & repair.
- Software installation & troubleshooting.
- Basic connectivity/network service.
- Email setup.
- Wireless setup.
- Printer/peripheral installation & troubleshooting
Technical Support Department | 828-554-6800 | Fax: 828-554-6794| helpdesk@nc-cherokee.com
Kevin Jackson | Computer Specialist | 828-554-6814 | kevijack@nc-cherokee.com
Scott Wagner | Computer Specialist | 828-554-6808 | scottwagn@nc-cherokee.com
Julie Howard | HMD Computer Specialist | 828-554-6809 | julihowa@nc-cherokee.com
Hung Pham | Computer Specialist | 828 554-6807 | hungpham@nc-cherokee.com
